SHORT CODES
SMS short code is a 5-6 digit phone number that is used by businesses to opt-in consumers to their SMS programs, and then used to send text message coupons, offers, promotions, request feedback, etc.
benfits
Enable easy access 24/7 for your customers to conveniently contact your brand through Short codes for promotions, survey, voting or support.
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01 Global Reach at Reduced Cost
Short codes can be used globally via mobile phone devices, to target all different markets, which in turn reduces marketing costs as the same number can be used worldwide.
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02 No Time Restriction
Make your brand available 24 hours a day, 7 days a week, 365 days a year even when the office or competitors are closed with no restrictions such as opening hours.
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03 Improved Customer Experience
Create automated communication flows with conditional responses that reacts appropriately to user input.
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04 Easy Brand Recognition
Recognition is important in marketing. When you’re competing for attention among other text messages you’ll want your customers to know the message is from you so they won’t ignore it.
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05 Global Reach at Reduced Cost
Short codes can be used globally via mobile phone devices, to target all different markets, which in turn reduces marketing costs as the same number can be used worldwide.
-
06 No Time Restriction
Make your brand available 24 hours a day, 7 days a week, 365 days a year even when the office or competitors are closed with no restrictions such as opening hours.
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07 Improved Customer Experience
Create automated communication flows with conditional responses that reacts appropriately to user input.
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08 Easy Brand Recognition
Recognition is important in marketing. When you’re competing for attention among other text messages you’ll want your customers to know the message is from you so they won’t ignore it.
our short code service plans
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Shared Short Codes
You can share short codes with multiple businesses or brands. Organizations normally share short codes because of their cost. . Sharing allows companies who aren’t willing to pay the large price tag, or who are new to SMS marketing, the ability to launch an SMS program for a much lower cost.
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Dedicated Short Codes
Dedicated short codes are ones that are used only by a single business or brand. Using this short code enables you access to any and all possible keywords. Because they are used by one organization only, they’re not sharing the pool of available keywords with anyone else. Additionally, you have full control over what types of text messages are sent through your number. There are two types of dedicated short codes which are;
There are two types of dedicated short codes which are;
Use Case
Authentication
Use designated short codes to provide your customers a quick and easy way to protect their personal information.
Customer Care
Short codes create customer care that goes above and beyond, giving you the ability to receive inbound requests, answer questions, and alert them regarding service availability.
Marketing
Use short code marketing to conduct customer surveys and promotional events, sending questionnaires, coupons, and contest details directly to their phones.
Public Safety
Short codes streamline the lines of communication between people and public services, giving bystanders an easy way to notify the proper authorities in evolving situations.
Optimize Operations
Make daily operations easier for you and your customers, providing them texted updates in real time by enabling machine-to machine communication.
Increase Customer Base
Enable potential customers to sign up for your services, newsletter or promotions by sending an opt-in message over a recognizable number
See Other Services
Explore other amazing services
SMS Marketting
Build a direct and personal relationship with your audience while improving customer interaction with your brand.
USSD
With our Unstructured Supplementary Service Data, you may communicate and transact with your consumers in real time and at a low cost.
Number Lookup
Get real-time feedback on the validity of your leads numbers, so you dont waste money sending messages to numbers that are out of service
2FA
Reduce the risk of phishing and identity-based cyber-attacks, Seamlessly identify user identity by sending push notifications to mobile devices